You may wish to go through the following Frequently Asked Questions (FAQs) before contacting us:
1. What products do Happy Play Box sell?
Our products include the following:
Toys and play props that support pretend play
Preschool learning tools (such as dot markers and the award-winning Tiny Polka Dot math game cards)
Printables in digital format
Children’s books for kids aged 6 months old to 6 years old
2. For which age range are the themed kits suitable?
Our themed kits are generally suitable for kids aged 2+ to 6 years old. Please note that our themed kits may contain small parts that pose as choking hazards for kids below 3 years or any child who has a tendency to put inedible objects into their mouth. Adult supervision is needed when undertaking all activities. Happy Play Box will not be liable for any direct, indirect, special, incidental or consequential injury, loss or damage whatsoever arising from the use of our kits.
3. What is inside each themed kit?
Each box follows a theme and comes with a storybook and materials / toys that support play-based learning. We also design our own set of printables (in digital format) that comes complimentary when you purchase the kit. Not only do you enjoy better value from our bundle, you also get extra educational materials to reinforce early learning concepts.
4. How should the themed kit be used?
Each themed kit contains a complimentary set of educational printables in digital format. Our printables are thoughtfully designed to help reinforce early learning concepts and support learning through play.
As each child develops differently at his or her own pace, parents are to exercise their discretion when undertaking the activities. You are encouraged to break down each activity into smaller activities or phases to suit your child’s pace and attention span. During pretend play, there is no right or wrong way in how a child should play. Let your child get creative and add his or her own twist. We strongly encourage a child-led play experience. Follow your child’s lead unless safety becomes an issue.
5. What are the guidelines to using the printables?
We’ve put a lot of time and effort into creating our printables and hope you enjoy them. Our printables are for personal or classroom use only. You’re not allowed to commercially sublicense, resell, share, transfer, redistribute or modify in any other way.
You may post photos on your personal blog or social media, provided that Happy Play Box is properly attributed in the post by name with either a link to www.happyplaybox.com, or by tagging @happyplaybox or #happyplaybox.
6. How are the products packaged?
Only the themed kits come in Happy Play Box’s packaging box. All books and other products are packed inside polymailer bags with bubble wrap protection for delivery. Should you require gift wrapping service, we charge a fee of SGD2.00 per wrapper used. Please email us at firstname.lastname@example.org to advise us on the exact requirements and we will quote accordingly.
7. What payment methods do you accept?
We prefer payment via PayNow and bank transfer to save on PayPal fees. However, customer must make payment and notify us at email@example.com within 12 hours from order submission, otherwise the order will be considered void. Please use your Order ID as the payment reference and email us upon payment. Your order will not be delivered until the funds have cleared in our account.
For direct payment transfers, please find below the details:
PayNow to 91912374
Bank transfer to UOB Current Acc 4503195369